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Turnaround Time

Current estimates for processing turnaround times are shown below. The turnaround time that applies to your order is based upon the program you selected during the checkout process.

Online Plus

Convert to Digital + Add to iMemories Account

Available online in 2-3 weeks from order approval and payment.*
Expedited processing available for an additional fee.


Once your home movies and photos have been digitized, you will receive an e-mail from iMemories with access to your private & secure iMemories account, where you can view and share your memories via iMemories app. You will receive a free 30-day trial of iMemories Cloud. From the iMemories app, you can order DVDs for $29.99 per DVD and/or order USBs starting at $59.99 (8GB) and/or subscribe to iMemories Cloud for $11.99 per month or $69.99 per year.

Please note: Once your home movies and photos have been digitized, we will ship your originals back to you via FedEx Ground within 4 weeks.

DVDs and USBs

Shipped via FedEx Ground within 3-5 days from order approval and payment. (Please allow time for shipping)

Direct-to-DVD

Convert to Digital + Automatically Order DVDs + Add to iMemories Account

Shipped 2-3 weeks from order approval and payment.*
Expedited processing available for an additional fee.

Once your home movies and photos have been digitized, your originals and DVDs will ship via FedEx Ground within 2-3 weeks. You will receive an email confirmation when your package is in route. Upon receipt of the shipping confirmation, if you would like to view and share your memories via the iMemories app simply log in to your private & secure iMemories account. You will receive a free 30-day trial of iMemories Cloud. From the iMemories app, you can create new customized DVDs for $29.99 per DVD and/or order USBs starting at $59.99 (8GB) and/or subscribe to iMemories Cloud for $11.99 per month or $69.99 per year.

* Estimated completion time can vary depending on quantity or format. Completion times may take longer if your order requires extra quality enhancement procedures.

$19.99 (Reg. $39.99)

SafeShip Kit

The safe and easy way to ship your memories for digital conversion. Includes specialty designed crush-proof box, waterproof bags, shock resistant bubble cushions, and free shipping to iMemories via FedEx.

ORDER YOUR SAFESHIP KIT

Shipping your memories to us is easy! Simply enter your email address below to receive shipping instructions:

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